Dear Tax Appeals Tribunal,
I am a consumer of Yaka electricity which I would normally purchase via tokens. However on purchasing through bank, I requested Umeme for a tax invoice. Their response was "they do not issue tax invoices for Yaka electricity". I have reported this non-compliance with VAT laws to URA via their online portal about two months ago, but have no feedback from them.
Please advise, what action can I take as a citizen (beyond reporting tax non-compliance to URA) in order to bring Umeme to book? Umeme is a company that hinges their growth on citizen investment into even a smallest cable to get connected - they have taken advantage of Ugandans in multiple ways and I would not be surprised they use this situation to exploit us further.
Please help me with your advice.