Thank you for your email

We wanted to let you
know we’ve received your
email and will respond
within two working days.

You can find the answers
to many Frequently Asked
Questions on our service
catalogue [1]here.

In case you wish to log
a customs related
complaint, please use
the Customs Help Tool
[2]here.

Looking to apply for a
Tax Identification
Number (TIN)? Download
and follow the
guide [3]here

Do you already have a
TIN? Don’t forget your
TIN will enable you;

o Import or export
goods within and
outside Uganda.
o Claim tax benefits
that accrue to you
e.g. tax refunds
etc.
o Access bank loans
for amounts above 50
Million shillings.
o Acquire a license
from any Government
Agency.
o Register your Motor
Vehicle First-time
Motor
Vehicle Registration

o Process land
transactions above
50 Million Shillings

If your inquiry is
urgent, you may prefer
to give us a call on our
toll free line
0800117000 or +256 417
443 150, +256 417 442
055

 

References

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1. http://web.ura.go.ug/Pages/OUR-SERVICE-G...
2. https://help.ura.go.ug/login
3. http://web.ura.go.ug/Pages/OUR-SERVICE-G...

Dear Rebecca,

Thank you for contacting Uganda Revenue Authority,

It’s so unfortunate that you forgot your TIN,

Kindly Download the URA App from the Google Store,

Install the App on your Smartphone and Open it,

Tap on your language of choice ,

Agree to the Terms and Conditions by tapping on “I AGREE” ,

Enter in the Email Address or Phone Number you used while registering for your TIN,

In the Drop Down “SELECT TAXPAYER TYPE” Choose “INDIVIDUAL” and then Tap submit.

The URA App will show the details of your TIN.

Incase this is not possible, kindly call us email us the phone number of email address you used to register for your TIN and we shall help you.

For further information contact us on our toll free line 0800117000

Thank you so much

Uganda Revenue Authority.

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