Your message to [UETCL request email] couldn't be delivered.
request-12490-b99d60f3 is not authorized to relay messages through the
server that reported this error.
request-12490-b99d60. . . Office 365 pigibolu
Sender Action Required
Sender not authorized for
relay
How to Fix It
When Office 365 tried to send your message to the next server outside
Office 365, that server reported an error that it couldn't relay your
message. It's likely that the email server isn't correctly set up to
receive and relay messages from your organization.
To fix this issue, forward this non-delivery report (NDR) to your email
admin.
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More Info for Email Admins
Status code: 550 5.7.368

The sender's message was routed to an email server outside Office 365 that
returned an error that it can't relay the message. It's likely that the
server isn't set up correctly to receive and relay messages sent from
askyourgov.ug or from request-12490-b99d60f3.

The receiving server is not an Office 365 server - it's likely one of your
on-premises servers in a hybrid environment, a server at a smart host
email service that you're trying to route messages through, or possibly a
server at an email hosting service you used in the past yet still have
mail flow settings pointing to (for example, when your MX record still
points to your previous email service provider).

To fix this issue, check the error shown in the "Error Details" section
below to determine what domain, service, or server is reporting the error.
The email server needs to be configured to either accept messages from
anonymous users or to include the sending domain or sending IP address in
its list of authenticated senders. On an on-premises Exchange server, you
can set this up in the server's receive connector. If it's a smart host
managed by another service or partner, contact the service or partner and
ask them to configure their servers to accept and relay messages from your
domain or from your senders. Also, work with your DNS hosting provider
(your domain registrar, Web hosting provider, or ISP) to make sure your MX
records are correctly set up to direct messages to the correct location.

Unfortunately, Office 365 support can't help fix this problem because it's
likely due to misconfigured settings on an email server outside Office
365.
Original Message Details
Created Date: 6/5/2023 4:13:10 PM
Sender Address: [ATI #12490 email]
Recipient Address: [UETCL request email]
Subject: Access to Information request - Intership
Error Details
Error: 550 5.7.368 Remote server returned authentication
required to relay -> 550 5.7.1 Relaying to
<[email address]> denied
(authentication required)
Message rejected filter.uetcl.com
by:
Notification Details
Sent by: AM9P191MB1174.EURP191.PROD.OUTLOOK.COM

Message Hops
HOP TIME FROM TO WITH RELAY
(UTC) TIME
6/5/2023 local (Exim 4.94.2) (envelope-from
1 4:13:10 foiuganda mstr001sova.srv.mysociety.org <[ATI #12490 email]>) *
PM
6/5/2023 esmtps (TLS1.3) tls
2 4:13:11 mstr001sova.srv.mysociety.org mslb001sova.srv.mysociety.org TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 1 sec
PM 4.94.2) (envelope-from
<[ATI #12490 email]>)
6/5/2023 Microsoft SMTP Server (version=TLS1_2,
3 4:13:40 mslb001sova.srv.mysociety.org AM6EUR05FT024.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 29 sec
PM
6/5/2023 Microsoft SMTP Server (version=TLS1_2,
4 4:13:42 AM6EUR05FT024.eop-eur05.prod.protection.outlook.com AS9PR05CA0331.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 2 sec
PM
6/5/2023 Microsoft SMTP Server (version=TLS1_2,
5 4:13:42 AS9PR05CA0331.eurprd05.prod.outlook.com AM9P191MB1174.EURP191.PROD.OUTLOOK.COM cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM

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(Exim 4.94.2)
(envelope-from <[ATI #12490 email]>)
id 1q6CpT-00FPPb-1J
for [UETCL request email]; Mon, 05 Jun 2023 16:13:11 +0000
Received: from foiuganda by mstr001sova.srv.mysociety.org with local (Exim 4.94.2)
(envelope-from <[ATI #12490 email]>)
id 1q6CpS-006zNP-MU
for [UETCL request email]; Mon, 05 Jun 2023 16:13:10 +0000
Date: Mon, 05 Jun 2023 16:13:10 +0000
From: Ssenabulya Samuel Nkonge <[ATI #12490 email]>
To: ATI requests at UETCL <[UETCL request email]>
Message-ID: <[email address]>
Subject: Access to Information request - Intership
MIME-Version: 1.0
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charset=UTF-8
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Return-Path: [ATI #12490 email]
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