Online money lending and it's conduct

Response to this request is long overdue. By law, under all circumstances, Bank of Uganda (BoU) should have responded by now (details). You can complain by requesting an internal review.

21/03/2022
Mbarara

Dear Bank of Uganda (BoU),
Re. Complain about overcharging.
It's not clear weather these sites have licence by bou.for they charge high profits.eg 20000sh(profit) for every 40000sh (loan)in a period of one week.
Is this in accordance with the law?
They also access personal information like files, contact s,call etc which they track remotely anduse it for wrongly .eg notifying the that this person have squired a loan or have failled to pay.thus ashaming.

Yours faithfully,
KWESIGA PETER
Kwesigapeter