Passport Renewal taking too long

Response to this request is long overdue. By law, under all circumstances, Ministry of Internal Affairs should have responded by now (details). You can complain by requesting an internal review.

Dear Ministry of Internal Affairs,
What is taking the processing of Passports so long? some of our duties call for studies that might require travels. After considering the renewal process in August the Passport hasnt been ready since. There is no explantion to any effect for the delay. There is certainly a system breakdown and we citizens suffer at our out cost. So many lost opportunities and time. Someone needs to address this ASAP otherwise we make a joke of our country being unable to run its affairs.

Yours faithfully,
Emmanuel Otim