Request for forgotten tin number

Niwagaba Lydia Dianah made this Access to Information request to Uganda Revenue Authority (URA)

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. By law, under all circumstances, Uganda Revenue Authority (URA) should have responded by now (details). You can complain by requesting an internal review.

Niwagaba Lydia Dianah

Dear Uganda Revenue Authority (URA),
I forgot my employ tin number, i need it urgently, can i retrieve it

Yours faithfully,

Niwagaba Lydia Dianah

Uganda Revenue Authority, Uganda Revenue Authority (URA)


Thank you for your email

We wanted to let you
know we’ve received your
email and will respond
within two working days.

You can find the answers
to many Frequently Asked
Questions on our service
catalogue [1]here.

In case you wish to log
a customs related
complaint, please use
the Customs Help Tool

Looking to apply for a
Tax Identification
Number (TIN)? Download
and follow the
guide [3]here

Do you already have a
TIN? Don’t forget your
TIN will enable you;

o Import or export
goods within and
outside Uganda.
o Claim tax benefits
that accrue to you
e.g. tax refunds
o Access bank loans
for amounts above 50
Million shillings.
o Acquire a license
from any Government
o Register your Motor
Vehicle First-time
Vehicle Registration

o Process land
transactions above
50 Million Shillings

If your inquiry is
urgent, you may prefer
to give us a call on our
toll free line
0800117000 or +256 417
443 150, +256 417 442
For whistle blowing,
kindly reach us on +256
417 222 222 /+256 417
442 081/2


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Uganda Revenue Authority, Uganda Revenue Authority (URA)

Dear Dianah,
Kindly use the ASKURA App by following the guide below;

1. Go to Google Store and search for URA App

2. Choose the App and tap on Install

3. After the installation, open the App

4. Choose the language of your choice

5. Agree to the terms and conditions by tapping on “I AGREE”

6. Enter in your Email or Phone number (the one you used to register for your TIN)

7. Under select taxpayer type, choose either Individual or Non Individual

8. Tap Submit

9. The URA App will display your TIN registered details

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