What if I forget my logins for annual returns filing

Reuben made this Access to Information request to Uganda Registration Services Bureau (URSB)

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Dear Uganda Registration Services Bureau (URSB),
Kindly assist me on how to delete my annual returns filing page. I want to login afresh because I forgot my logins and a new process cannot be done before deleting the loged in. Is this possible, how?

Yours faithfully,

Reuben